Privacy Policy

1. Introduction

ghorklox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shopping assistance services or visit our website at ghorklox.ddd.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully. By using our services or website, you consent to the practices described in this policy.

2. Information We Collect

We may collect several types of information from and about users of our services and website, including:

2.1 Personal Data

Personal data refers to any information that identifies or can be used to identify you. We may collect the following personal data:

• Contact information (such as name, email address, postal address, and phone number)
• Style preferences, measurements, and shopping requirements
• Payment information (if applicable)
• Communication preferences
• Photos and images (if shared with us as part of our services)

2.2 Usage Data

We may also collect information about how you access and use our website, including:

• IP address and device information
• Browser type and version
• Time and date of your visit
• Pages you viewed
• Time spent on pages
• Referral source
• Browsing actions and patterns

3. How We Collect Your Information

We collect information from you in the following ways:

• When you complete forms on our website (such as contact or booking forms)
• When you correspond with us by phone, email, or otherwise
• When you participate in our consultations or use our services
• When you visit our website (through cookies and similar technologies)

4. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and personalizing our shopping assistance services
• Communicating with you about appointments, services, and inquiries
• Processing payments and maintaining records
• Improving our services and website
• Marketing our services to you (with your consent)
• Complying with legal obligations
• Protecting our rights, property, or safety

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist us in operating our business and providing services to you
• Retailers and partners (only when necessary to fulfill your shopping requests, and with your consent)
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or business transfer

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Under UK and EU data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent where we rely on consent to process your personal data

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. For more information about the cookies we use, please see our Cookies Policy.

9. Children's Privacy

Our services and website are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ghorklox
346, Canterbury Court
1 - 3 Brixton Rd
London SW9 6DE
United Kingdom

Email: privacy@ghorklox.world
Phone: +44 207 138 3573