Terms of Use

Legal terms and conditions for using our services

1. Introduction

Welcome to ghorklox. These Terms of Use govern your use of our website (ghorklox.world) and shopping assistance services provided by ghorklox ("we," "our," or "us").

By using our website or services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

3. Services Description

ghorklox provides professional shopping assistance services, including but not limited to personal shopping, shopping tours, and gift sourcing. Our services are subject to availability and may be modified or discontinued at any time.

4. User Account

Some features of our website or services may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to:

  • Provide accurate and complete information when creating your account
  • Update your information promptly if there are any changes
  • Notify us immediately of any unauthorized access to your account
  • Take responsibility for all activities that occur under your account

5. Bookings and Payments

5.1 Booking Process: To book our services, you may need to provide certain information, such as contact details, preferences, and payment information. By submitting a booking, you agree to pay all charges associated with the service.

5.2 Fees and Charges: Our service fees are as displayed on our website or as agreed upon directly with you. Fees may vary depending on the type of service, duration, and specific requirements.

5.3 Payment: We accept payment methods as indicated on our website or during the booking process. All payments must be made in advance unless otherwise agreed.

5.4 Refunds and Cancellations: Our refund and cancellation policy is as follows:

  • Cancellations made more than 48 hours before the scheduled service are eligible for a full refund.
  • Cancellations made within 48 hours of the scheduled service may incur a fee of 50% of the service price.
  • No-shows or cancellations on the day of the scheduled service are not eligible for refunds.

6. User Responsibilities

When using our services or website, you agree to:

  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Not engage in any activity that interferes with or disrupts our services
  • Not use our services for any illegal or unauthorized purpose
  • Not harass, abuse, or harm another person through our services
  • Not infringe on the rights of others

7. Intellectual Property

7.1 Our Intellectual Property: All content, features, and functionality of our website, including but not limited to text, graphics, logos, icons, images, and software, are owned by ghorklox or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. This license does not include the right to:

  • Modify, reproduce, or distribute any content from our website
  • Use any data mining, robots, or similar data gathering methods
  • Use our website or services for any commercial purpose without our express consent
  • Remove any copyright, trademark, or other proprietary notices

8. Limitation of Liability

8.1 No Guarantees: While we strive to provide exceptional shopping assistance services, we cannot guarantee specific outcomes or results. We do not guarantee that you will find or be able to purchase specific items or that you will be satisfied with the items purchased with our assistance.

8.2 Limitation of Liability: To the fullest extent permitted by applicable law, ghorklox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our services or website.

8.3 Maximum Liability: In no event shall our total liability to you exceed the amounts paid by you to us for the services giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless ghorklox and our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of our services or website
  • Your violation of these Terms of Use
  • Your violation of any rights of another
  • Your conduct in connection with our services

10. Termination

We may terminate or suspend your access to our services or website, without prior notice or liability, for any reason, including if you breach these Terms of Use. Upon termination, your right to use our services will immediately cease.

11. Modifications

We reserve the right to modify these Terms of Use at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new terms.

12. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in London, United Kingdom, for the resolution of any disputes.

13. Severability

If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent under law.

14. Contact Information

If you have any questions about these Terms of Use, please contact us at:

ghorklox
346, Canterbury Court
1 - 3 Brixton Rd
London SW9 6DE
United Kingdom

Email: legal@ghorklox.world
Phone: +44 207 138 3573